The Profiles CheckPoint 360° Competency Feedback System is
a multi-rater feedback process that provides managers and leaders with
an opportunity to receive an evaluation of their job performance from
the people around them their boss, their peers, and the people
whose work they supervise. From this feedback, managers can compare
the opinions of others with their own perceptions, positively identify
their strengths, and pinpoint the areas of their job performance that
could be improved.
This assessment process is concerned with a managers job performance
in eight skill clusters and 18 universal competencies, described
as follows:
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COMMUNICATION
» Listens to others
» Processes information
» Communicates effectively
LEADERSHIP
» Instills trust
» Provides direction
» Delegates responsibility
ADAPTABILITY
» Adjusts to circumstances
» Thinks creatively
RELATIONSHIPS
» Builds personal relationships
» Facilitates team success
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TASK MANAGEMENT
» Works efficiently
» Works competently
PRODUCTION
» Take action
» Achieves results
DEVELOPMENT OF OTHERS
» Cultivates individual talents
» Motivates successfully
PERSONAL DEVELOPMENT
» Displays commitment
» Seeks improvement
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THE PROCESS
Each participant completes an evaluation, a process that takes about
30 minutes. They are guaranteed anonymity (except for the "Boss")
and urged to be honest and objective in their responses. Participants
may complete
their assignments via the Internet and results from all participants
are compiled in a report that is returned to the manager.
FULL COLOR REPORT
CheckPoint Reports have colorful graphs and charts as well as narrative descriptions
of the results to help the manager read, understand, and effectively use
the data for self-development. The report has a special personal growth
section that coaches the manager and helps improve performance in development
areas.
The Profiles CheckPoint 360° Competency Feedback System is
an effective managerial development system that pays big dividends
in improved performance.